Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- BMGranger, INCustomer since Feb 2021
“You’re great at listening and tailoring the insurance to our specific needs. You always have great suggestions and options for various situations.”
- RRRay R., South Bend, INCustomer since Aug 2020
“Personal service”
- TSMishawaka, INCustomer since Feb 2021
“Very professional and caring for their clients.”
- AGAdam G., Mishawaka, INCustomer since Feb 2021
“My agent is the best there is. She broke down, in detail, what coverage Backstrom/Erie offers vs the competitors and it was surprising to me how much more you get going thru Backstrom. I can’t say enough good things about the whole experience. They really care about their clients and will bend over backwards to meet your needs. Two thumbs up and highly recommend. ”
- EKEdward K., Bloomington, INCustomer since Sep 2019
“We started using Backstrom insurance as soon as they opened. I sent him all of our insurance policy and he end up saving us over $3000 a year for insurance needs. ”
- RCRegina C., Cassopolis, MICustomer since Feb 2021
“You were great to work with and on top of your game! We were very pleased with the savings for just 6 months! ”
- CCSouth Bend, INCustomer since Jan 2021
“The agent was professional yet knew how to get the insurance that I specifically needed. Friendly and helpful.”
- RKSouth Bend, INCustomer since Jan 2021
“Got us lower rates with better coverage and did it quickly. ”
- TMElkhart, INCustomer since Jan 2021
“You are always personally reachable. And you always find solutions no matter the how strange the situation is. I have come to trust you explicitly. ”
- LRLindsey R., Mishawaka, INCustomer since Dec 2020
“The ability to have ease of use and the personalized customer service. Also I saved money and got more coverage. I pay a little less now having 2 vehicles and renters insurance than I did having 1 vehicle with Auto Owners. Thank you!”
- JFSouth Bend, INCustomer since Dec 2020
“Timely response to our questions & inquiry. ”
- RPRaymond P., Walkerton, INCustomer since Dec 2020
“Came to my home, and went over everything with me!”
- MWMelissa W., Mishawaka, INCustomer since Nov 2020
“Jami was very prompt to help and to make sure I was getting the best option for my money. She took the time to search for the right policies and compare prices. I’m glad I switched over.”
- BLBonnie L., Elkhart, INCustomer since Nov 2020
“I was so impressed with the prompt return of my phone call. You immediately took all the information, e-mailed the insurance quotes on all the policies I requested within 24 hours, and set up an appointment to review. It is refreshing to talk to an Agent who values you as a client.
Thank you for all your excellent help with my insurance needs.
Bonnie Logan
” - DCDaniel C., Niles, MICustomer since Sep 2020
“Jami and Jon have both been extremely responsive to our questions via phone & email. Also, they have leveled with me on my options & gave me pros/cons of each insurance plan and did all this work to help get me the product I needed! Thanks!”
