Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- DVAnonymous, Elkhart, INCustomer since Feb 2021
“Having a home, 2 cars, boats and an RV, Jon took time to evaluate my insurance needs. He looked at my complete financial picture and made recommendations that included total protection of assets beyond just the home autos etc. When I opted out of a specific coverage there was no pressure to reconsider. I felt Jon was very thorough, responses were very timley, rates were very reasonable and I will strongly recommend Baxtrom Insurance.”
- BMGranger, INCustomer since Feb 2021
“You’re great at listening and tailoring the insurance to our specific needs. You always have great suggestions and options for various situations.”
- RRAnonymous, South Bend, INCustomer since Aug 2020
“Personal service”
- TSMishawaka, INCustomer since Feb 2021
“Very professional and caring for their clients.”
- AGAnonymous, Mishawaka, INCustomer since Feb 2021
“My agent is the best there is. She broke down, in detail, what coverage Backstrom/Erie offers vs the competitors and it was surprising to me how much more you get going thru Backstrom. I can’t say enough good things about the whole experience. They really care about their clients and will bend over backwards to meet your needs. Two thumbs up and highly recommend. ”
- EKAnonymous, Bloomington, INCustomer since Sep 2019
“We started using Backstrom insurance as soon as they opened. I sent him all of our insurance policy and he end up saving us over $3000 a year for insurance needs. ”
- RCAnonymous, Cassopolis, MICustomer since Feb 2021
“You were great to work with and on top of your game! We were very pleased with the savings for just 6 months! ”
- CCSouth Bend, INCustomer since Jan 2021
“The agent was professional yet knew how to get the insurance that I specifically needed. Friendly and helpful.”
- RKSouth Bend, INCustomer since Jan 2021
“Got us lower rates with better coverage and did it quickly. ”
- TMElkhart, INCustomer since Jan 2021
“You are always personally reachable. And you always find solutions no matter the how strange the situation is. I have come to trust you explicitly. ”
- LRAnonymous, Mishawaka, INCustomer since Dec 2020
“The ability to have ease of use and the personalized customer service. Also I saved money and got more coverage. I pay a little less now having 2 vehicles and renters insurance than I did having 1 vehicle with Auto Owners. Thank you!”
- JFSouth Bend, INCustomer since Dec 2020
“Timely response to our questions & inquiry. ”
- RPAnonymous, Walkerton, INCustomer since Dec 2020
“Came to my home, and went over everything with me!”
- MWAnonymous, Mishawaka, INCustomer since Nov 2020
“Jami was very prompt to help and to make sure I was getting the best option for my money. She took the time to search for the right policies and compare prices. I’m glad I switched over.”
- BLAnonymous, Elkhart, INCustomer since Nov 2020
“I was so impressed with the prompt return of my phone call. You immediately took all the information, e-mailed the insurance quotes on all the policies I requested within 24 hours, and set up an appointment to review. It is refreshing to talk to an Agent who values you as a client.
Thank you for all your excellent help with my insurance needs.
Bonnie Logan
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