Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- PBpatricia b., Mishawaka, Indiana
“I moved to SB from Florida and my mortgage broker recommended Jon Backstrom for insurance. From our first phone call, I knew he was the agent for me. He helped me with all my insurance needs and saved me money. I recently had an auto claim and had no issues at all. Everything was handled very efficiently. Working with this company gives me peace of mind and I’m pleased to recommend them.”
Evan B., Mishawaka, Indiana“Jon and his team had just found us a better rate on our homeowners insurance. Three days after the policy kicked in, we had a pipe burst in our kitchen flooding our first floor. I was really impressed with how Erie handled the claim. Im really glad we switched as Erie covered the cost of the repairs and made getting our home back together easier than I could imagine.”
- WJWilliam J., Mishawaka, Indiana
“If you are looking to switch insurance carriers, I would highly recommend contacting the Backstrom Insurance Group. Call Jon Backstrom. Great guy to work with.”
- FRFirst R., Mishawaka, Indiana
“Great job by the Backstrom Group on my new insurance for both my house and my car. I know that Jon and his staff will be there if I need them.”
- SWSophia W., Mishawaka, Indiana
“Great customer service. :)”
- NMNicole M., Mishawaka, Indiana
“We are so happy to have Jon and his whole staff take such good care of us. They have been so sweet to help with any questions and/or issues. The seasonal treats are always a nice surprise! They truly do go the extra mile. Thank you Backstrom team!”
Richard B., Mishawaka, Indiana“best rates for great insurance with outstanding customer service”
- SVSusan v., Mishawaka, Indiana
“The representative, Jami was extremely helpful and patient with all our questions. The coverage was better and deductibles lower. The best news was we saved over $1100 a year by making this move. Thanks Jami!”
Megan E., Mishawaka, Indiana“We had to submit a house claim last year and the agent handling our claim, Jim A., was really great! He was helpful, fast at responding and talked us through everything along the way.”
- DCDale C., Mishawaka, Indiana
“Jon was able to combine some policies and got me a great price. At least give him a chance to quote what you already have. You might be pleasantly surprised.”
- PTPaulo T., Mishawaka, Indiana
“This is my first experience with Erie Insurance Company, but after researching their reputation among others insurance agents I believe that they will assist me properly and professionally if and when I need. Jon Backstrom and the Backstrom Insurance Group I know for quite some time, and did not have any doubts on my mind to trust to their insurance agency my most precious properties – my home, my cars, and my business.”
Christel A., Mishawaka, Indiana“Jaime is absolutely wonderful to work with. Very professional and attentive. Thank you for all you do!”
Florence G., Mishawaka, Indiana“I love Backstrom Insurance… the staffs are so helpful and effective, Jamie is such a sweetheart and communicate very well to client. Switch and you won’t regret it”
- OHOscar H., Mishawaka, Indiana
jackie h., Mishawaka, Indiana“Great to work with Jon, knowledgeable, answers all your questions, returns your call!! Highly recommend!!!”
